Recent Posts

SERVPRO - Named to Franchise 500 List, #1 in Restoration Category

1/13/2022 (Permalink)

A black and blue badge with the words franchise 500 2022 with a green background. SERVPRO has done it again.

SERVPRO is proud to announce it has been recognized again as one of the best overall franchise opportunities by Entrepreneur magazine’s 2022 Franchise 500, the industry’s most comprehensive franchise ranking. Evaluated on categories such as growth, financial strength and stability, and brand power, SERVPRO was named the #8 overall franchise system, and #1 in the cleaning and restoration industry for the 19th consecutive year.

“SERVPRO is built on the foundation of outstanding customer service, industry-leading training and the success of following a proven system,” said SERVPRO CEO Rick Isaacson. “On behalf of the more than 1,900 SERVPRO franchises across the U.S. and Canada, we are honored by this recognition. 

“The SERVPRO brand and its franchisees share a strong partnership, working together to set and achieve goals which have allowed us to grow each year for more than half a century despite the challenges many businesses have faced, especially over the past 18-24 months.”

SERVPRO franchise owners pride themselves on being “ready for whatever happens,” Isaacson said, which helped the company jump two spots from its #10 ranking in 2021.

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians on call and ready to assist you 24-hours a day.  Call us today at 630-573-4290.

Trauma & Crime Scene Cleanup - SERVPRO can Help

1/13/2022 (Permalink)

Yellow caution tape with police lights in the background. SERVPRO of Downers Grove / Oak Brook is available 24-hours a day to help.

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that can cause health effects. SERVPRO of Downers Grove / Oak Brook will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Crime Scene Residues

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - "Meth" Labs

Many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces. 

SERVPRO of Downers Grove / Oak Brook can clean and restore trauma and crime scenes 24-hours a day.  Call us at 630-573-4290.

Protect your Home from Water Damage

1/6/2022 (Permalink)

Snowy farm land with a snow covered house in the background. SERVPRO of Downers Grove / Oak Brook can respond to your water damage emergency.

In the Midwest, the cold wet weather can cause damage to the exterior of our homes. Taking a few steps before the cold weather arrives can help protect it from the harsh elements. 

Here are some tips for protecting your home from water seepage from the Insurance Information Institute: 

  • Caulk and seal windows to guard against water seepage.
  • Inspect your roof for missing, damaged and aging shingles and make necessary repairs.
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof.

If you need help with any water damage emergency, SERVPRO of Downers Grove / Oak Brook has a team of water damage technicians on call 24-hours a day to assist you.  Call us at 630-573-4290.

Water Damage at Work? Call SERVPRO

1/6/2022 (Permalink)

Office breakroom with a green plant and white tables in the background. You can count on SERVPRO of Downers Grove / Oak Brook to handle your commercial restoration needs.

A small leak was detected in the kitchen of our office. Luckily, the maintenance staff was able to repair the leaky pipe quickly with no damage to the kitchen area. In a commercial office space, there are several places that water leaks can go unnoticed and could result in an expensive water damage event.

Here are some tips from the Environmental Protection Agency on ways to minimize water damage in the workplace:

  • If you see a leak – in the restroom, pantry, or outdoors, report it to your maintenance staff
  • Put up signs in restrooms and pantries to encourage everyone to look for leaks and report problems. Include information on who they should contact. 
  • Spread the word about saving water to all tenants, as well as cleaning, housekeeping, maintenance, and landscaping staff

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that can respond to a commercial water damage emergency 24-hours a day. Call us today at 630-573-4290.

Safety Tips for Cooking with Oil

1/4/2022 (Permalink)

Deep fryer with hot oil and an orange SERVPRO logo. We respond to fire damage emergencies 24-hours a day.

Deep fry day is a favorite day in our household.  This is a day that we deep fry all types of food.  We start in the morning with homemade doughnuts and end the day with deep-fried twinkies.  Safety is always on our mind as we work with the hot oil in the Kitchen.  Here are some cooking safety tips from the National Fire Protection Association (NFPA):

Safety considerations for cooking with oil

  • Always stay in the kitchen when frying on the stovetop.
  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a danger sign that the oil is too hot.
  • Heat the oil slowly to the temperature you need for frying or sautéing.
  • Add food gently to the pot or pan so the oil does not splatter.
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water on the fire.
  • If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. Call the fire department from outside.

SERVPRO of Downers Grove / Oak Brook has a team of fire restoration specialists on call 24-hours a day to help you.  Call us today at 630-573-4290. 

SERVPRO - 24-Hour Restoration Service

1/4/2022 (Permalink)

Three green SERVPRO trucks outside of the office warehouse. SERVPRO of Downers Grove / Oak Brook is available to help with all your restoration needs.

SERVPRO of Downers Grove / Oak Brook provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Residential Services

Our technicians have extensive cleaning and restoration training and can make your property look its best. Here are some of the residential services that we offer:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment.  Here are some of the commercial services that we offer:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

When the need arises for professional cleaning or an emergency restoration service, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Tips to Avoid a Soggy Disaster in Downers Grove

1/3/2022 (Permalink)

Turning page of a book with an orange SERVPRO logo. Follow these tips to keep your belongings safe from water damage.

Water damage is one of the most common disasters that your home can experience.  Our homes are filled with many items that range from household items, toys, games, books, and many treasured heirlooms.  It is important to take steps to protect these items in case you experience water damage in your home.

Here are a few tips from the Insurance Information Institute to avoid a soggy disaster:

  • Store off-season and other bulk belongings in waterproof bins, especially in areas where there are plumbing pipes or that are prone to dampness, such as basements and attics.
  • Never store valuables or memorabilia where there is a risk of destruction from water. Water and dampness also bring with it the threat of mold damage. 
  • Keep belongings stored on shelving off the floor in basements. In case of water seepage or sewer backup, they're less likely to get damaged.
  • Keep an up-to-date home inventory. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians ready to respond to your water damage emergency 24 hours a day.  Call us today at 630-573-4290.

Be prepared for Winter Weather in Oak Brook

1/3/2022 (Permalink)

Snow covered road with snow covered trees in the background. SERVPRO of Downers Grove / Oak Brook responds to storm damage emergencies 24-hours a day.

Winter Weather has arrived in the Chicagoland area.  It is important to stay safe during a winter storm event.  A winter storm can last a few hours or several days.  According to Ready.gov here are the differences in winter weather terms:

Winter Storm Warning

Issued when hazardous winter weather in the form of heavy snow, heavy freezing rain, or heavy sleet is imminent or occurring. Winter Storm Warnings are usually issued 12 to 24 hours before the event is expected to begin.

Winter Storm Watch

Alerts the public to the possibility of a blizzard, heavy snow, heavy freezing rain, or heavy sleet. Winter Storm Watches are usually issued 12 to 48 hours before the beginning of a Winter Storm.

Winter Weather Advisory

Issued for accumulations of snow, freezing rain, freezing drizzle, and sleet which will cause significant inconveniences and, if caution is not exercised, could lead to life-threatening situations.

Know Your Risk for Winter Storms

Pay attention to weather reports and warnings of freezing weather and winter storms. Listen for emergency information and alerts.

SERVPRO of Downers Grove / Oak Brook responds to storm damage emergencies frequently in the winter months.  We are available 24 hours a day.  Please contact us at 630-573-4290.

Stay Safe While Traveling - Hotel & Motel Safety Tips

12/7/2021 (Permalink)

Hotel room with one bed a table in the background. Keep these safety tips in mind when traveling.

Vacations and business travel make hotels and motels our home away from home. It is just as important to be prepared and know what you would do in a hotel/motel emergency as it is in your own home.  Here are a few tips from the National Fire Protection Association (NFPA) to stay safe while traveling:

  • Choose a hotel/motel that is protected by both smoke alarms and a fire sprinkler system.
  • When you check in, ask the front desk what the fire alarm sounds like.
  • When you enter your room, review the escape plan posted in your room.
  • Take the time to find the exits and count the number of doors between your room and the exit. Make sure the exits are unlocked. If they are locked, report it to management right away.
  • Keep your room key by your bed and take it with you if there is a fire.
  • If the alarm sounds, leave right away, closing all doors behind you. Use the stairs — never use elevators during a fire.
  • If you must escape through smoke, get low and go under the smoke to your exit.

If you have any questions about fire damage restoration services, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

SERVPRO - Commercial Property Damage

12/7/2021 (Permalink)

Grey office building with an orange SERVPRO logo. SERVPRO of Downers Grove / Oak Brook can handle your commercial property damage.

If your commercial business has a property damage emergency, SERVPRO of Downers Grove / Oak Brook provides 24-hour service. We offer a full complement of cleaning and restoration services to keep businesses open and looking their best.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

We provide a full range of commercial property damage restoration services, including:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

If your commercial business is in need of property damage restoration services, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that are available 24 hours a day. We have the experience and equipment to restore property damage quickly and efficiently. Call us today at 630-573-4290.