What our Customers say...


From start to finish, the team was competent and courteous during the process.

The team did a fantastic job! 

Great team!  very kind and understanding.  Very satisfied.

Helpful and kind during our time of need.  Thanks.

Very professional and knowledgeable.  Thank you.

Bill and Angel were great!  Bill answered all my questions.  Bill is an asset to SERVPRO. 

Mike was very helpful and always available to answer questions.  He knows how to get things done correctly and quickly.

Very professional and polite staff.

Very Professional and knowledgeable.

Great Team leader, team, know their profession, demonstrated care for owners space & property.   Thank you!

Good Work!

The SERVPRO Team went above and beyond my expectations.  Keep up the good work!

Keith and his team did an excellent job.  They let me know everythig they were doing and were very quiet and cleaned up after everything they did.  Great job!

Was pleasantly surprised at how smoothly this process went.   Carpeted condo basement flooded, discovered at midnight, not cool. Left a message and by 9am the SERVPRO guys were there assessing the damage and by 10am they had the drying equipment set up and running. I was not sure what to expect but Mike was A+ professional, awesome, a great communicator. Everyone they brought to help, including Bill who pinch-hit for Mike over the weekend, was easy to talk to. They explain things in terms you can understand and do a thorough job without overcharging or suggesting unnecessary services.  Would absolutely call them again, but I hope I don't have to!

They arrived on site fast.  Very prompt and helpful.

Great Service - the team was very helpful and knowledgeable. 

Keith and the entire team set me at ease with the situation, explained what they would do for me, and did exactly what they said they would do.  Nice to work with them.  Also clean and efficient. 

The professionalism was beyond compare.  I recommended my brother use SERVPRO and he was pleased with the service.

Very clean, fast and accurate.

We were very impressed with how clean they kept my home & the respect they showed us & our belongings.

Great service!

Very courteous & polite.  Very comfortable having such professionals in my home.

Very quick and friendly, would recommend to others!

They are professional - Hard Working and very nice.  I have never seen a crew work so hard.  Jami and her crew were absolutely the best!  They bent over backwards to help us.  The house is very clean. 

Very helpful & professional!

Very impressed - Great Service!  Everyone was great.  Thank you.

Very Professional, timely and detailed oriented.

The SERVPRO team did a great job.

Excellent Service!  Thank you. 

The crew was very thorough and very kind & friendly!!!

A big thank you to Jami for her help in getting us through a very tough time!

Thank you for the professionalism and everyone's attention to detail - Great job! 

I am grateful for the outstanding performance of the SERVPRO team and the incredible customer service & capability of the project management.  Thank you!

Never had the occasion to use their services - but would highly recommend them.  Jami was very professional & her crew were great! 

If there could be an upside to a tragedy, it would be the support we received from SERVPRO.  We didn't have to think about a thing!  They got the job done fast and well done! Thanks!! 

Very Professional - Job well done.

Great Job!

Timely response - Clearly explained procedures.

Very Professional & Efficient.

Please thank the crew that did all the work.  They were a great bunch to work with, I'll be forever grateful for  their time, patience, and care in a great job well done.  They helped me get through a rough time.  Thank you all so much! 

The team was excellent, kind, efficient and clean!  Bill was outstanding, thank you so much!!

The team was great!  Very careful with my things and explained everything to me!  Thank you!!!

I am very impressed with SERVPRO, your promptness and the job was done in a timely manner.  Your workers were extremely polite, clean, and the follow through was excellent.  

I was very impressed by their willingness to do everything to set all to right.  I recommend SERVPRO to our friends when problems like ours occur.  You're great!!

The staff was exceptionally skilled, polite & courteous!  It was a pleasure doing business with them. 

I was exceedingly pleased by the prompt, courteous service I received.

Excellent service from start to finish.

I am very satisfied with the overall service! The Staff was very helpful.

The Staff was professional, knowledgeable & overall made a bad situation better!

Oscar was very courteous and knowledgeable and was a pleasure to work with!

SERVPRO of Downers Grove / Oak Brook sent a team that were awesome, caring, compassionate and thorough!

SERVPRO of Downers Grove / Oak Brook has great guys.  Al was very helpful!

SERVPRO of Downers Grove / Oak Brook has a great team! Keep all the staff that came to my house.

SERVPRO of Downers Grove / Oak Brook was wonderful and very helpful.

Excellent Service!

Bill was phenomenal - a huge asset to SERVPRO of Downers Grove / Oak Brook!  Jami was thorough and knowledgeable.

Awesome Service.  Very prompt and sufficient.  I would highly recommend SERVPRO of Downers Grove / Oak Brook.

We had a minor disaster at our house.  Our entire ceiling fell in due to shoddy construction 40 years ago.  I called SERVPRO of Downers Grove / Oak Brook and they were here within two hours to carry everything out and came back the next morning to clean up.  When the construction was done they came back to completely clean and sanitize everything.  I couldn't be more pleased with their timely and courteous response.  They dealt directly with our insurance company.  I highly recommend their services.

SERVPRO of Downers Grove / Oak Brook was recommended by my pediatrician who used your services for bursting pipes.  She thought your services were very good.

SERVPRO of Downers Grove / Oak Brook was considerate, knowledgeable and friendly.  Impressed enough to recommend to friends.  If you were a publicly owned company my husband would buy your stock.