Recent Storm Damage Posts


2/1/2019 (Permalink)

If you have any water damage caused from the Polar Vortex, please call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Over the past few days record breaking temperatures have had a grip on Chicago, bringing normal activities to a halt.  Many businesses shut down for a few days to make sure that their employees remained safe and warm.  As the temperatures slowly rise, be on the lookout for water damage caused by frozen pipes. 

SERVPRO of Downers Grove / Oak Brook uses advanced inspection and extraction equipment to find the water and remove it as quickly as possible.  Our highly trained technicians will carefully monitor and document the drying process to ensure your property is back to normal.  We are available to help 24 hours a day, 7 days a week.  Our goal is to make it “Like it never even happened.”

We hope that you have weathered the storm but if your property is in need of our services, please give us a call at (630) 573-4290. 

Plan for the Storm!

1/22/2019 (Permalink)

Be ready for a storm before it arrives. SERVPRO of Downers Grove / Oak Brook can help with any storm damage.

Be prepared to weather the storm with the FEMA App.  This app allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go.  It also has information on what to do before, during, and after different disasters.  In the midst of an emergency, the app can give you directions to open shelters nearby, help you locate someone to talk to at a Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers.  This app is available to download for free for iOS and Android at the Apple Store and on Google Play.

Have questions on how to prepare for a storm? Contact SERVPRO of Downers Grove / Oak Brook (630) 573-4290 on how to plan for an emergency.

Source:  Residential Newsline  Volume 16 Volume 4

Be Prepared for Winter Storms!

11/20/2018 (Permalink)

Be prepared for winter weather.

Winter is approaching the Chicagoland area sooner than usual this year.  SERVPRO of Downers Grove / Oak Brook want to help keep you safe in the event of a snowstorm.  Here are some tips form the American Red Cross to help keep you safe and get you ready for traveling in the cold weather:

  • Talk with your family about what to do if a winter storm watch or warning is issued.
  • Have your vehicle winterized before the winter storm season to decrease your chance of being stranded in cold weather.
  • Have a mechanic check your battery, antifreeze, wipers and windshield fluid, ignition system, thermostat, lights, flashing hazard lights, exhaust system, heater, brakes, defroster and oil.
  • Keep in your vehicle: a windshield scraper, small broom, matches in a waterproof container, an emergency supply kit, including warm clothing.
  • Keep your gas tank full so you can leave right away in an emergency.
  • Have a cell phone with you and make sure the battery is charged.
  • Pack a warm coat, gloves and a hat.

The Team at SERVPRO of Downers Grove / Oak Brook wants you to arrive safe at your destination!

Hurricane Season is Here - Be Prepared!

9/6/2018 (Permalink)

Be Prepared for Hurricane Season!

Hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30.  The Eastern Pacific hurricane season began in mid-May and also ends November 30.

Hurricanes can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds, and tornadoes.  While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane.  Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business.  For more information and preparation tips, visit the Ready campaign website at

Here are the new names for the 2018 Atlantic Hurricane Season:

Alberto, Beryl, Chris, Debby, Ernesto, Florence, Gordon, Helene, Isaac, Joyce, Kirk, Leslie, Michael, Nadine, Oscar, Patty, Rafael, Sara, Tony, Valerie, and William.

If you experience any storm damage to your home or business please contact SERVPRO of Downers Grove / Oak Brook  -   630-573-4290

Preparing for a Flood

9/6/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help with Storm Damage.

Flooding can happen fast in many environments.  It is important to be prepared for disaster to strike.

Without the proper preparation, families and communities can be completely devastated. Even though local officials and relief workers will be on a scene after disaster, they may not be able to reach everyone immediately which makes it important to be prepared. 

The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water – 3 day supply for each person
  • 3 day supply of non-perishable food
  • Flashlight
  • Battery-powered radio
  • Extra Batteries
  • First Aid Kit
  • Medications
  • Multi-purpose tool
  • Personal hygiene items
  • Copies of personal documents
  • Cell Phone with chargers
  • Rain gear
  • Blanket
  • Insect repellent and sunscreen
  • Extra Cash

SERVPRO of Downers Grove / Oak Brook can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (630) 573-4290

Be Prepared if Lightning Strikes!

8/15/2018 (Permalink)

Stay safe during a thunderstorm that brings lightning with it!

We say in Chicaoland wait a few minutes and the weather will change.  These are words to prepare for in the event of a thunderstorm that brings lightning with it!  If possible, postpone your trip or activity if the weather forecast calls for a thunderstorm.  If you need to venture out in the storm here are a few tips from the CDC to keep you safe:

Safety tips for Outdoors:

  • Remember: When thunder roars, go indoors. Find a safe, enclosed shelter.
  • The main lightning safety guide is the 30-30 rule. After you see lightning, start counting to 30. If you hear thunder before you reach 30, go indoors. Suspend activities for at least 30 minutes after the last clap of thunder.
  • If no shelter is available, crouch low, with as little of your body touching the ground as possible. Lightning causes electric currents along the top of the ground that can be deadly over 100 feet away.
  • Stay away from concrete floors or walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.

Safety Tips for Indoors:

  • Avoid water during a thunderstorm. Lightning can travel through plumbing.
  • Avoid electronic equipment of all types. Lightning can travel through electrical systems and radio and television reception systems.
  • Avoid corded phones. However, cordless or cellular phones are safe to use during a storm.
  • Avoid concrete floors and walls.

Lightning strikes may be rare, but they still happen and the risk of serious injury or death is severe. So take thunderstorms seriously.

SERVPRO of Downers Grove / Oak Brook is here in your community, if you experience any Flood Damage due to Thunderstorms, give us a call at 630-573-4290.

Summer is Here - Watch out for Extreme Heat!

6/28/2018 (Permalink)

Use these helpful tips to stay safe during a heat wave.

Summer has arrived in Chicagoland and so has the extreme heat.  Please stay safe with the help of these tips from the American Red Cross:

  • Never leave children or pets alone in enclosed vehicles.
  • Stay hydrated by drinking plenty of fluids even if you do not feel thirsty. Avoid drinks with caffeine or alcohol.
  • Avoid extreme temperature changes.
  • Wear loose-fitting, lightweight, light-colored clothing. Avoid dark colors because they absorb the sun’s rays.
  • Slow down, stay indoors and avoid strenuous exercise during the hottest part of the day.
  • Postpone outdoor games and activities.
  • Check on family, friends and neighbors who do not have air conditioning, who spend much of their time alone or who are more likely to be affected by the heat.
  • If you do not have air conditioning, choose places you could go to for relief from the heat during the warmest part of the day (schools, libraries, theaters, malls).
  • Check on your animals frequently to ensure that they are not suffering from the heat.

Recognize and care for heat related emergencies:

Heat exhaustion typically involves the loss of body fluids through heavy sweating during strenuous exercise or physical labor in high heat and humidity.

Heat stroke is a life-threatening condition in which a person’s temperature control system stops working and the body is unable to cool itself.

SERVPRO of Downers Grove / Oak Brook is available to help – Call us at (630) 573-4290

IICRC Certified Firm can help with your Storm Damage

6/21/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is a IICRC Firm

SERVPRO of Downers Grove / Oak Brook is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Storm Damage? Call Us Today at (630) 573-

Tornado Safety Tips - Be Prepared!

3/20/2018 (Permalink)

Stay Safe from a Tornado!

Tornadoes are one of nature’s most violent storms and can cause death, injury, and destruction within seconds.  Here a few tips from on how to protect yourself and your family at a time when every second counts.

Know your risk


A tornado is a violently rotating column of air that extends from a thunderstorm to the ground and is often—although not always—visible as a funnel cloud. Lightning and hail are common in thunderstorms that produce tornadoes. Tornadoes cause extensive damage to structures and disrupt transportation, power, water, gas, communications, and other services in its direct path and in neighboring areas. Related thunderstorms can cause heavy rains, flash flooding, and hail.


About 1,200 tornadoes hit the United States every year and every state is at risk.


Tornadoes can strike in any season, but occur most often in the spring and summer months. They can occur at all hours of the day and night, but are most likely to occur between 3 p.m. and 9 p.m.

Tornado Facts:

The extent of destruction caused by tornadoes depends on the tornado’s intensity, size, path, time of day, and amount of time it is on the ground. Wind from tornadoes can reach more than 300 miles per hour, and damage paths can be more than 1 mile wide and 50 miles long. Wind from tornadoes can destroy buildings and trees, transform debris into deadly projectiles, and roll vehicles.

  • They may strike quickly, with little or no warning.
  • They may appear nearly transparent until dust and debris are picked up or a cloud forms in the funnel.
  • Tornadoes have been known to move in any direction.
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Waterspouts are tornadoes that form over water.

Know the Terms:

Familiarize yourself with these terms to help identify a tornado hazard:

  • Tornado Watch - Tornadoes are possible. When there is a Watch, move to be near enough to a shelter or sturdy building to be able to get there quickly in a few minutes if there is a Warning or if you see signs of a tornado approaching. Remain alert for approaching storms.
  • Tornado Warning - A tornado has been sighted or indicated by weather radar. Take shelter immediately.

During a Tornado:

If you are under a tornado warning, seek shelter immediately!  Most injuries associated with high winds are from flying debris, so remember to protect your head.

Call SERVPRO of Downers Grove / Oak Brook - 630-573-4290 if you experience storm damage.

Winter Storms on the Way!

2/8/2018 (Permalink)

Snow Shoveling Tips!

With a Winter Storm predicted to hit the Chicago Area this weekend are a few tips to think about before you start to shovel:

The Safest Way to Shovel Snow

When snow falls, most people wish they could curl up under warm blankets in bed or near a fireplace. Unfortunately, the reality is that most of us have to venture out into the real world despite the snow. But hurrying through the chore of shoveling snow off your driveway can cause bodily harm if you're new to harsh winter weather or are simply careless. Use these tips and your chances of injuring yourself will be much smaller.

Slow Down

Many people injure themselves while shoveling snow because they don’t allow themselves adequate time to finish the job. Set aside a large chunk of time to complete the job at a slow pace. If you can avoid it, do not attempt this in the morning just before work. And, give yourself at least 15 or 20 minutes longer than you think it will take you to shovel your driveway or sidewalk. You never know when you will have ice, packed snow, or cold winds fighting against you.

Take It Easy

If you have had any prior physical issues such as a heart attack, stroke or even high blood pressure, be especially careful while shoveling snow. Shoveling snow raises your heart rate because it is strenuous physical activity. Be sure to use your legs, not your back -- the same way most people advise to lift heavy boxes. This way, you won't unnecessarily strain your back and will have a strong footing in the case of slippery spots.

Use the Right Tools

Make sure you are using a strong, adequate shovel for the job. The old rusty shovel in the garage can make more work for you and be a hazard itself. Using a shovel that is either really small or too large can also be unsafe. Do not get a larger-headed snow shovel thinking it will make your job easier. A smaller shovel makes your job easier, but too small means it will also take forever.

If you have any weather related damage to your home or business please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290


YOU CAN BE RUINED, OR YOU CAN BE READY - With the Help of Technology

2/1/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is here to help! Callus today at 630-573-4290

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free way to store different types of files, from a Word document to images of important documents. suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Courtesy of Restoration Newsline Volume 16, Issue 2

Beware of Extremely Cold Temperatures!

2/1/2018 (Permalink)

If you experience a cold weather emergency, call SERVPRO of Downers Grove / Oak Brook today at 630-573-4290.

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015. Even scarier? Fifty-three people died and three were injured due to extreme cold the same year. It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm or waxy, and numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. To avoid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.


Winter Storms can cause Damage

1/23/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help with winter storm damage.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Downers Grove / Oak Brook has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.

Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

Damage from Cold Weather or Winter Storm? Call Today 630-573-4290

Snowstorm & Extreme Cold Weather Tips

12/7/2017 (Permalink)

Snowstorm Safety Tips

Winter weather has arrived in Chicagoland area.  It is extremely important to be prepared when a winter storm occurs.  A winter storm can range from freezing rain and ice to moderate snowfall over a few hours, to a blizzard that lasts several days.

Here are some tips to help you be prepared when a storm hits:

During Snowstorms and Extreme Cold

  • Stay indoors during the storm.
  • Drive only if it is absolutely necessary. If you must drive: travel in the day; don’t travel alone; keep others informed of your schedule and your route; stay on main roads and avoid back road shortcuts.
  • Walk carefully on snowy, icy, walkways.
  • Avoid overexertion when shoveling snow.
  • Keep dry. Change wet clothing to prevent a loss of body heat.
  • If you must go outside, wear several layers of loose-fitting, lightweight, warm clothing rather than one layer of heavy clothing.
  • Wear mittens, which are warmer than gloves.
  • Wear a hat and over your mouth with a scarf to reduce heat loss.


When severe weather strikes, knowing what to do until SERVPRO of Downers Grove / Oak Brook arrives will make a difference. Call us directly at 630-573-4290.

Tips for being prepared for a Power Outage

12/7/2017 (Permalink)

Be prepared for a power outage!

Power outages can not only be dangerous to you and your family, but they can also cause immense stress if you are not properly prepared.

According to

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car’s gas tank full-gas stations rely on electricity to power their pumps. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device determine a back-up plan.

During a Power Outage

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Take steps to remain cool if it is hot outside. In intense heat when the power may be off for a long time, consider going to a movie theater, shopping mall or “cooling shelter” that may be open in your community. If you remain at home, move to the lowest level of your home, since cool air falls. Wear lightweight, light-colored clothing. Drink plenty of water, even if you do not feel thirsty.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location (the home of a relative or friend, or a public facility) that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for your home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

If you experience damage to your home or business after a storm, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290 to remediate your damage.

What is In Flood Water?

10/24/2017 (Permalink)

We have plenty of equipment to help dry out your home after a storm!

Not all water damages are the same. Many of our friends in DuPage County have found that out after recent flooding in our area. The cleanup caused by recent flooding is much different than say a burst pipe you may have experienced in the past. In this blog we will look at the different water types.

What we call “clean” water when referring to water damage is water from a broken supply line or a leaky faucet. Clean water is pretty self-explanatory; it comes from a clean source. Rain water CAN be considered clean water if it is an isolated incident not related to wide spread flooding.

The second type of water is “grey” water. Grey water is slightly contaminated water. A good example of grey water is drain from a dishwasher. Keep in mind that water types can change. Clean water left too long without cleanup becomes grey water as bacteria and other contaminates can begin to grow.

The final classification is “black” water. Black water is highly contaminated as it is the result of encountering sewage, chemicals, or harmful bacteria. Examples include flooding from rivers or streams, water from beyond the toilet trap, or standing water that has begun to support microbial growth.

SERVPRO of Downers Grove / Oak Brook always recommends you leave water damage cleanup to the professionals.  The type of water determines our protocol for proper cleanup.

If you have experienced flooding please give us a call at (630) 573-4290.

Safety First after a Flood

9/5/2017 (Permalink)

Be Prepared after a Flood.


SAFETY FIRST (For businesses and home owners)

  Account that all employees or family members are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team’s names and contact numbers in order to account for their whereabouts.

  If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers.

  While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related.

  Do not touch electrical equipment if you are wet or standing in water.

  Do not walk through moving water. Even six inches of moving water can make you fall.

  Use no open flames (there may be gas escaping from ruptured mains).

  Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.

  Stay out of any building if it is surrounded by floodwaters.

  Listen for news reports to learn if the community’s water supply is safe to drink.

  Return only when authorities indicate it is safe.

Have Storm or Flood Damage? Call Us Today 630-573-4290

Thunderstorm Safety Tips

8/22/2017 (Permalink)

Keep your family Safe!

Here are some guidelines to follow to help keep you and your family safe:

  • The best defense against thunderstorms is to stay inside a sturdy building or shelter that can protect you from deadly lightning, large hail, damaging winds, flooding rain and tornadoes. Fortunately, thunderstorms typically do not last very long and will most often pass by your location in less than one hour.
  • Once in a shelter, stay away from windows and avoid electrical equipment and plumbing. Remember to bring pets inside. If there is time, secure loose objects outside as these objects often become dangerous flying debris in high winds.
  • Postpone outdoor activities until the storms have passed.
  • If caught outside, take shelter in a sturdy enclosed building or hard top automobile immediately. Avoid open spaces, isolated objects, high ground and metallic objects.
  • Get out of boats and away from bodies of water. Remember, if you can hear thunder, you are close enough to the storm to be struck by lightning.

If a tornado is spotted, act quickly and move to the lowest level basement of your shelter, putting as many walls between yourself and the outside as possible.

When Storms or Floods hit Downers Grove / Oak Brook, SERVPRO is ready!

6/20/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Downers Grove / Oak Brook.

SERVPRO of Downers Grove / Oak Brook specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Downers Grove / Oak Brook, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams [[]] that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 630-573-4290