Recent Posts

Space Heater Safety Tips

2/8/2018 (Permalink)

Fire Damage Space Heater Safety Tips Follow these guidelines when using a space heater. Stay warm and safe!

How to Use a Space Heater Safely

Half of all home heating fires happen during the months of December, January, and February. Our experts, as well as the pros at the Association of Home Appliance Manufacturers and the National Fire Protection Association, offer the following safety tips:

  • Place the heater on a hard, level, and nonflammable surface. They are intended to sit on the floor and not a table.
  • Establish a 3-foot kid- and pet-free zone around the heater, and never put a space heater in a child's room.
  • Keep the space heater at least 3 feet away from such combustible materials as furniture, bedding, and curtains.
  • Don't use a heater in a workshop or garage near paint, gas cans, or matches.
  • Turn it off when you leave the room or go to bed.
  • Unplug the heater when not in use by pulling the plug straight from the outlet. Check the cord for damage periodically, and don’t use it if it’s frayed or worn.
  • Don’t plug another electrical device or an extension cord into the same outlet as a heater, which can cause overheating.
  • Install working smoke alarms on every level of your home, and test them monthly.


It is important to remember these tips – and that you can count on SERVPRO of Downers Grove / Oak Brook if you need us – Call us at 630-573-4290.

Commercial Remediation Experts - Downers Grove & Oak Brook Area

2/8/2018 (Permalink)

Commercial Commercial Remediation Experts - Downers Grove & Oak Brook Area SERVPRO of Downers Grove / Oak Brook is here to help get your business back to work!

Are you a business owner in Downers Grove or Oak Brook?  Have you experienced a recent water, fire or mold damage at your commercial property? 

Are you looking for a reputable company with commercial remediation experience that offers a full service remediation team?  Then, look no further because SERVPRO of Downers Grove / Oak Brook is here to help.  Conveniently available twenty-four hours a day, seven days a week, SERVPRO of Downers Grove / Oak Brook is able to work within the parameters of any commercial job site. 

Our goal is to get your business up and running as soon as possible to limit the interruption to your business.  We have worked around schedules so that businesses could stay open while remediation occurred on the off hours in order to avoid monetary disruption. 

We know commercial losses are complex and we will work with you directly to help facilitate your needs.  Call us at (630) 573-4290 to see how we can help get your business back into business.

Preventing Dryer Vent Fires

2/8/2018 (Permalink)

Fire Damage Preventing Dryer Vent Fires Keep your Dryer vents clean!

The importance of cleaning dryer vents:

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home, SERVPRO® of Downers Grove / Oak Brook can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest, or other potential obstacles.

For more information on cleaning dryer vents, contact SERVPRO® of Downers Grove / Oak Brook Professionals at 630-573-4290. 

Winter Storms on the Way!

2/8/2018 (Permalink)

Storm Damage Winter Storms on the Way! Snow Shoveling Tips!

With a Winter Storm predicted to hit the Chicago Area this weekend are a few tips to think about before you start to shovel:

The Safest Way to Shovel Snow

When snow falls, most people wish they could curl up under warm blankets in bed or near a fireplace. Unfortunately, the reality is that most of us have to venture out into the real world despite the snow. But hurrying through the chore of shoveling snow off your driveway can cause bodily harm if you're new to harsh winter weather or are simply careless. Use these tips and your chances of injuring yourself will be much smaller.

Slow Down

Many people injure themselves while shoveling snow because they don’t allow themselves adequate time to finish the job. Set aside a large chunk of time to complete the job at a slow pace. If you can avoid it, do not attempt this in the morning just before work. And, give yourself at least 15 or 20 minutes longer than you think it will take you to shovel your driveway or sidewalk. You never know when you will have ice, packed snow, or cold winds fighting against you.

Take It Easy

If you have had any prior physical issues such as a heart attack, stroke or even high blood pressure, be especially careful while shoveling snow. Shoveling snow raises your heart rate because it is strenuous physical activity. Be sure to use your legs, not your back -- the same way most people advise to lift heavy boxes. This way, you won't unnecessarily strain your back and will have a strong footing in the case of slippery spots.

Use the Right Tools

Make sure you are using a strong, adequate shovel for the job. The old rusty shovel in the garage can make more work for you and be a hazard itself. Using a shovel that is either really small or too large can also be unsafe. Do not get a larger-headed snow shovel thinking it will make your job easier. A smaller shovel makes your job easier, but too small means it will also take forever.

If you have any weather related damage to your home or business please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290


YOU CAN BE RUINED, OR YOU CAN BE READY - With the Help of Technology

2/1/2018 (Permalink)

Storm Damage YOU CAN BE RUINED, OR YOU CAN BE READY - With the Help of Technology SERVPRO of Downers Grove / Oak Brook is here to help! Callus today at 630-573-4290

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free way to store different types of files, from a Word document to images of important documents. suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Courtesy of Restoration Newsline Volume 16, Issue 2

Be Prepared: Wireless Emergency Alerts

2/1/2018 (Permalink)

Commercial Be Prepared: Wireless Emergency Alerts Be Ready! SERVPRO of Downers Grove / Oak Brook is faster to any size Disaster, Cal us today 630-573-4290

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm’s way, without downloading an app or subscribe to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Courtesy of Restoration Newsline Volume 16, Issue 2.

Beware of Extremely Cold Temperatures!

2/1/2018 (Permalink)

Storm Damage Beware of Extremely Cold Temperatures! If you experience a cold weather emergency, call SERVPRO of Downers Grove / Oak Brook today at 630-573-4290.

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015. Even scarier? Fifty-three people died and three were injured due to extreme cold the same year. It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm or waxy, and numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. To avoid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.


SERVPRO Press Release

1/25/2018 (Permalink)

General SERVPRO Press Release SERVPRO of Downers Grove / Oak Brook is the local choice for your restorations needs.


SERVPRO® Extends PGA Tour Sponsorship through 2020.

(Grassroots Newswire) —SERVPRO has extended their sponsorship with the PGA Tour through the 2020 season, retaining their designation as the official cleanup and restoration company of both the PGA Tour and the Champions Tour according to local entrepreneur Marcus Smith, owner of SERVPRO® of Downers Grove / Oak Brook. SERVPRO’s first event of the 2018 PGA Tour season tees up this week with the Farmers Insurance Open at Torrey Pines Golf Course.

“We are proud, both personally and as a part of the SERVPRO family, to be associated with the prestigious and well-respected PGA Tour,” said Smith. “This sponsorship allows us to showcase our capabilities not only to the communities where PGA events are held, but also to the huge television and online audience that follows the Tour. Both individual property owners and commercial facility owners will have the opportunity to learn about SERVPRO and the services offered as they enjoy watching the world’s best players compete on the world’s most beautiful golf courses.”

Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer, reveals that SERVPRO will have a presence at several PGA Tour tournaments in 2018, including The Players Championship and The TOUR Championship. “In addition, we plan to be involved with First Responder events throughout the PGA Tour year,” said Steen.

“SERVPRO is a national leader and provider of fire and water cleanup and restoration services, but each SERVPRO Franchise is a local business, operated by a local business person with ties to the community he or she serves,” says Steen. “The wide and growing audience the PGA Tour commands will learn a SERVPRO professional is available in their local community, ready to respond at a moment’s notice if things go wrong at their home or business.”

SERVPRO of Downers Grove / Oak Brook specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened” for both commercial and residential customers. For more information on SERVPRO of Downers Grove / Oak Brook, please contact us at 630-573-4290.


Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Winter Storms can cause Damage

1/23/2018 (Permalink)

Storm Damage Winter Storms can cause Damage SERVPRO of Downers Grove / Oak Brook can help with winter storm damage.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Downers Grove / Oak Brook has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.

Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

Damage from Cold Weather or Winter Storm? Call Today 630-573-4290

Commercial Water Cleanup in Oak Brook

1/11/2018 (Permalink)

Commercial Commercial Water Cleanup in Oak Brook If your business has a flooding event due to frozen water pipes, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290

The Chicago area has been experiencing extremely cold temperatures this past week and with the slight warm up at the end of the week, pipes began to burst.  SERVPRO of Downers Grove / Oak Brook responded immediately to a commercial building in need of professional services after a broken pipe.

Here are a few tips that you can follow to prevent your commercial building from frozen pipes:

5 Steps to Preventing Burst Pipes:

  1. Insulate all water pipes that run along the exterior of the building or those that are located in unheated interior spaces.
    2. Inspect water pipes on a regular basis, looking for any signs of small leaks or fatigue that could cause them to fail in a big way when the freezing temperatures arrive.
    3. Run water at a slow drip to relieve the pressure that can burst a pipe in the case that it does freeze.
    4. Check all shutoff valves and levers to make sure they are in pristine working order.
    5. Keep utilities on in vacant units- if you have vacant units, the cost of maintaining utilities in that unit will offset the cost of loss that could result from the lack of heat or water movement which causes frozen pipes and subsequent water damage.


Commercial Water Damage Restoration

There’s never a convenient time for storm or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Call SERVPRO of Downers Grove / Oak Brook at 630-573-4290